The Surveys functionality allows customers to build their own surveys and questionnaires with scoring methodologies. These surveys and questionnaires support multiple question types and manage any additional comments or supporting evidence for each vendor response.
Once a survey has been built out, it can be sent to the supplier and accessed via the Fortress Platform Portal. There, the supplier completes the questions, provides supporting evidence, makes comments, and awaits reviewal from a Fortress Platform operator.
The Campaigns functionality is utilized when a client us ready to assess or survey a collection of vendors. This invaluable feature makes it possible to conduct a survey amongst multiple recipients and then compares their responses.